1How to contact Wilkoop
For account issues, announcements, orders, disputes, security and complaints, the user can contact through the help section or support Wilkoop.
Contact email: support@wilkoop.com.
2Complaints and Legal Notices
If you need to report an illegal product, infringement, fraud, harmful content, or account problem, please provide a link to the ad or order, a description of the problem, and evidence.
3Operator information
Wilkoop operates as an online platform for users in Belgium and the European Union. The operator's legal details and additional contact details are published in this section and are updated when the status of the platform changes.
4Response time
Wilkoop tries to respond to requests within a reasonable time. Urgent requests related to security, fraud, payments or illegal content may be treated with priority.